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Communication Articles

: Podcasting For Profit
Although we'll get into the technical terms later, podcasting is an audio file that you can listen to on your computer or on a portable device. Note that it does not have to be an iPod, but can be almost any kind of portable audio device, also referred to as an MP3 player. An MP3 .player, though, is also a misnomer because these devices will often play more than just MP3 files...
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: Modern Call Center Solutions - Keeping You Up to date and in touch
Call center solutions solve a range of age-old problems. As far back as ancient times, the success of a business has always depended on how well that business can communicate with clients and meet their needs. It is necessary to be available, in touch, easy to reach, and pleasant to deal with....
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: Marketing Your Podcast
So here you are: You have developed a great podcast, with excellent content for a very tight niche. And you are prepared to podcast on this topic with top-notch content for a long time to come. Now what?...
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: How To Grab Audience Attention
When you are preparing for a speech, the utmost in your mind should be how to grab audience attention. It does not matter whether your speech is to sell an idea, a product or to get people to do something. At the end of it, you need to have convinced them of something....
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: How Coaching and Mentoring Works: The Benefits of Using a Coach or mentor
Understanding how Coaching and Mentoring works, benefits of using a Coach or Mentor, Hints and Tips on using one and being one....
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: Having Fun With Teleseminars
Alexander Graham Bell could never have known what the potential for his invention really was in 1876. As technology evolved and with the advent of the home computer age, marketers learned how to use Teleseminars to their advantage....
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: For Greater Effectiveness, Learn How To Give Feedback
Feedback is a critical element for working out relationships with coworkers, friends and family members. Unfortunately, "feedback" can become a euphemism for not very constructive criticism....
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: First Impressions Last. . . So What Image Do You Want To Leave Behind?
First impressions are crucial when establishing rapport and relationships with others. For instance, if you fail to make a good impression with your professional appearance, you'll find it harder to convince colleagues to heed your requests or agree with your business decisions....
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: Essential Skills for Creating A Dynamite Relationship with Your Boss
At some point in our lives most of us will be working for someone else, so it is important to fully understand what makes our boss tick and how best to interact and influence him or her. How much attention have you given to your boss's personality style? How does she function? What seems to agitate or please her? If we have a difficult boss we focus on what drives us crazy....
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: Defining Priorites for Inbound Call Centers
Unlike outbound call centers, inbound centers are there to field calls from existing and potential clients. This means that their quality of communication is, perhaps, even more important than that of outbound call centers....
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